Customer Care
Gillian is Bathurst Animal Hospital’s Patient Advocate and Client Relations Specialist. Gillian and her husband are “parents” to five cats; Sebastian, Charlie, Jack, Phinneus and Lucy. Even with this large brood, she always makes time to foster animals who need some TLC before they find their forever homes. She is also passionate several aspects of the veterinary world like nutrition and pet health insurance. She’s a fountain of health insurance information and is always pleased to help our clients to navigate the claims process.
Gillian takes great pride in knowing every patient and their families by name and tries to anticipate their needs before they ask for them. In her spare time, Gillian is an avid miniaturist and loves building dollhouses and everything that goes in them. She also has a keen interest in Victorian architecture and occasionally tolerates her husband’s bagpiping activities.
